Hvordan få til endring – del 2

For noen år siden skulle vi endre måten vi jobbet på i en avdelning i et stort IT-selskap hvor jeg jobbet. Vi var allerede ganske smidige, og mye var riktig, men vi hadde likevel en vei å gå for å nå målet vårt med å kunne release software hver dag.

  • vi hadde en syklus på ca 6-9 mnd
  • vi hadde mange tester, men mye ble også testet manuelt
  • en del av testene som kjørte automatisk feilet – tilsynelatende tilfeldig
  • vi hadde mange kjente bugs
  • det var til tider dårlig kommunikasjon mellom medlemmer av teamet – selv om de alle jobbet i samme kodebase.

Det var altså mye å ta tak i – og vi så raskt at vi kunne ikke ta alt samtidig.

Som prosjektleder var jeg fristet til å si TA DERE SAMMEN! Vi må bedre kodekvaliteten, folkens! Jeg kunne til og med laget vakre slides. Men både jeg og resten av ledergruppen var sikre på at det ikke ville være til hjelp. Vi hadde lært om Mary Poppendieck sitt system 1 og system 2, så vi visste at vi måtte gå en annen vei.

Noen år senere kom jeg over en bok av Chip og Dan Heath. Den illustrerte Marys system 1 og system 2 svært godt ved å forestille seg en elefant (system 1) og en rytter (system 2) som skal styre elefanten. I tillegg presenterer boken tre overraskelser når det kommer til endring. Jeg har tidligere postet ett innlegg om denne boken, hvor jeg avslører første overraskelse (https://blog.iterate.no/2016/01/16/hvordan-fa-til-endring-del-1/). I dette innlegget vil jeg presentere de to siste overraskelsene – og forklare hva vi gjorde i situasjonen beskrevet innledningsvis.

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4 clues on how to leave your job in style

Leaving in style is the best way to start your next job

Leaving in style is the best way to start your next job

“I hereby inform you that I will be resigning my position at…”. An employee is leaving the company. A few decades ago this would be brutal, like a wrecked marriage.

Today, however, few employments are for life. Instead, employers and employees are partners, helping each other to reach the next level. At certain point, it is only natural that you would want to grab that next opportunity.

In 2014, quitting your job is a natural part of how business works.

Don’t get me wrong: I’m not happy to see that our ways are parting. It’s sad, but I’m also proud that your years at our company has left you with the skills and know-how that qualified you for your next mission.

I know you will go on to make other companies great or even start your own some day. Nothing will make me prouder than seeing Iterate alumni as industry leaders in the future.

In the meantime, remember that it’s important to leave with style. Think of the notice period, whether it is two weeks or three months, as your final show.

Here’s how you do it:

Put in an extra effort. Nobody will be surprised if you find it a little harder to keep motivated. If, on the other hand, you use this time to go the extra mile, you will surprise and impress. Is there a better way to be remembered?

Say “we” – and mean “us”. Don’t say “you guys” when you talk about our company. There will be no doubt that your mind has already moved to your next job. Instead, talk about “us”. We will consider you a part of the team until your final day.

Be super social. Take part in everything that happens. Instead of going into hiding, double down on the social side. Friday beers and office parties, you are there, showing us that you really don’t look forwards to leaving this nice crowd. We want you to be there!

Stay in touch. If you hadn’t before, add everyone as connections on LinkedIn and maybe friends on Facebook. Ask for private email addresses, and remember to send a farewell email with your new contact information. As you quit, good colleagues turn into friends and business connections. We should be an important part of your network.

Follow this advice, and you will be remembered as a great employee. Professional, social and loyal to the last. I know our paths will cross again – until then I wish you the best of luck.